Maintenance and Property Inspections

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You want the right tenant. The right tenant wants a properly maintained rental property. Don’t allow an improperly maintained investment property to minimize the return on your investment, or create high turnover because it cannot attract or retain the “right” residents.

Instead, allow us to maintain your rental property, and you do whatever it is you do when the last thing on your mind is your investment. Sure, you could manage everything yourself, and netting a little more money every month may put a smile on your face. But, just imagine the weight off your shoulders, knowing you don’t have to worry about that 3 AM, broken heater maintenance call on Christmas Eve.

The strategies that we use to maximize your profits are based on the following three beliefs: 

1. Finding the right Resident and creating a partnership with them, is the best way to ensure proper stewardship of your investment.

2. Properly Maintaining your Investment is essential to maximizing profit.

3. Knowing that the right resident is in your home, and that it is properly maintained, is essential to the emotional ROI of your rental property.

Protecting and maintaining your home is a top priority to us. In addition, we upload inspection photos to your owner portal/email so you can review them from any device. As with any property, maintenance is a given - which is why our goal is to get the job done without interrupting your nights, weekends or holidays!

A national survey asked good tenants ‘why did you decide to move?’ The #1 reason given was “poor maintenance service from my property manager”. By addressing maintenance needs promptly and professionally, your property will be protected and your tenant is more likely to stay long-term.

SEVEN MAINTENANCE QUESTIONS YOU NEED TO CONSIDER

Is Your Home Ready To Sell At Any Time?

That is the question you should ask yourself when considering your maintenance and inspection strategy. For most landlords, this may not be the top concern. However, for the investor, this is the number one concern. In order for a property investor to maximize the profit on an individual piece of property, it must be able to sell at the exact moment the market is optimal, without unexpected repairs and upgrades being required.

Do Your Residents Carry Renters Insurance?

Ours do! Tenants are required to carry between $100,000 to $300,000 in coverage. If residents carry their coverage through their own provider, we are named to be notified of any lapses or cancellations of the policy. Residents can also purchase renters insurance through their tenant portal, and will automatically be placed on a policy should their personal policy lapse or be cancelled. The bottom line…you can sleep easy at night knowing your investment is always insured.

Are You Getting Charged For Unnecessary Maintenance Calls?

Getting maintenance issues resolved quickly is essential to keeping a happy resident. Accruing unnecessary repair bills, on the other hand, is the primary issue determining the ROI of your rental property. The simple act of calling our residents to troubleshoot issues before scheduling maintenance has reduced our invoiced maintenance calls by over 40%, maximizing your profit year after year.

Are You Being Charged For Repairs Where The Tenant Is Responsible?

Everything we do, from the pre-qualifying questions we ask during our first conversation, to the 15-point Move-In Orientation which educates your residents on how to properly maintain your home, keeps you from incurring tenant-caused repair costs. However, should a tenant-caused issue arise, you can rest assured we will bill back those repair costs. 

Does Your Vendor/PM Provide Before And After Photos Of Maintenance Performed?

We Do! Property Awareness means that you know what condition your property is in at all times. If your property requires maintenance, we document the damage/problem with “before” photographs so that you have actual proof of the issue. Once the repairs are finished, photographs are taken again so that you can see the result and quality of the maintenance performed. Best of all, photos and documents are emailed to you, as well as uploaded to the Owners Portal so they can be accessed on any device, at any time.

Does Your Property Manager Sub-Contract Inspections?

We Don’t! And for the same reason you don’t take your vehicle to different mechanics every time. You can feel confident that the inspections performed on your property are performed by individuals familiar with your property. We performed your last inspection, and that experience ensures we will be able to accurately identify the “wear and tear” on your investment and and it’s associated depreciation  

Are You Paying Thousands Of Dollars In Unnecessary Roofing Repairs?

Our Owners Don’t! Whenever destructive hail events occur, we automatically schedule roof inspections for homes in the affected area codes. If your home was damaged, you will be notified and all inspection photographs will be uploaded to your Owner Portal. In the shortest time possible, after the damaging event, you are fully informed and able to prevent thousands in future repair costs.